The subtitle for Danny Meyer’s book—Setting the Table—is The Transforming Power of Hospitality in Business. Meyer operates ten successful restaurants in New York. He says good service is important but hospitality is what counts. Service is how well the product is delivered, according to Meyer. Hospitality is how the recipient feels. Meyer says it’s something in the air, not what’s on the plate, that sets his restaurants apart.

We’re doing some articles about Christian service on the Barclay Press Web site this month and next. Meyer has given me new questions to ask when I look at Christian service: Does the recipient feel important? Has a personal connection been made that creates an ongoing relationship? Does he/she feel loved?